As long as the recall message and the original message exist in separate folders, the recipient receives a message indicating that a recall attempt failed. Note: If the recipient read the original message and then marks it as unread, Outlook treats it as if it had never been read and recalls it successfully. This results in behavior similar to that which occurs when Outlook is not configured to automatically process messages. Note: If the recipient read the original message and then marked it as unread, Outlook treats it as if it had never been read and recalls it successfully.
You send an e-mail message to a public folder. If the recipient who reads the recall message has read access to all the items in the public folder but did not read the original message, the recall succeeds, and only the new message remains. You, the sender, receive a message indicating that the recall succeeded. If a user with any other public folder rights opens the recall message, the recall fails, and the user receives a message indicating that the recall failed.
If the recipient reads the original message and then marks it as unread, Outlook treats it as if it had never been read and recalls it successfully. Send, save, print. Recall or replace an email message that you sent. To recall and replace a message In the folder pane on the left of the Outlook window, choose the Sent Items folder. You cannot recall a message that's protected by Azure Information Protection.
You cannot recall a message in Outlook on the web. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? How do you recall it? Message recall is not available for users with email addresses ending in outlook. These are web-based email services where once you send an email message, it's gone from your email server and out of your control. Message recall is available in Outlook for Windows.
See Recall or replace an email message that you sent for instructions. Although you can't recall a message once it's been sent, when you turn on the undo send option, Outlook. Under Undo send , choose the how long Outlook.
Once undo send is set up, you'll see an Undo send prompt at the bottom of the message list whenever you send a new message. The prompt will be available for the length of time you set in Compose and reply. If you choose to create a replacement, Outlook will open a second screen so that you can modify the message.
When you compose a new email, Outlook will call up the old email and display a notification if you select this option. After finishing the modified message, just click the Send button. They can still receive the recall message and notice that you want to delete the first email, but it will remain in their Outlook system anyway.
If your first email was sent to a folder other than the inbox, the withdrawal will not work. If it is sent to a public folder or if you try to call it from a mobile device, it will not work either.
To avoid these situations, you can choose to delay your emails in Outlook. This means you can delay sending the email after sending it, giving you extra time to change your mind.
Here is how to do that:. Step 1: Click Options in the Message window. We reveal how it works and what is required in order to recall your e-mail. The prefect solution for your business! If these three requirements are fulfilled, then the e-mail can be recalled without a problem. In order to recall an e-mail that has already been sent using Outlook , , or , you need to do the following:.
Step 2: Select the message that you want to recall via Outlook and double-click on it so that it opens in a new window. Outlook will always inform you by e-mail about the result of the recall. If you have activated the corresponding function, the recipient of the message will also be informed about the recall.
Whether the recall works or not depends on whether the mail has been read. Whether the recall is successful or not depends on which e-mail is opened first:.
Scenario 4: An inbox rule moves both the original e-mail and the recall e-mail to a different folder. If the recipient has defined a rule stating that both e-mails should be stored in the same folder, then it depends which e-mail is opened first. Apologize for the mistake and send any missing content. Further tips for professional internet communication can be found in our article on e-mail etiquette.
Microsoft Outlook is one of the most popular client solutions for retrieving and managing e-mails.
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