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Please log in to reply. Posted 29 May - AM. Jayne-xdustyx New Member Member 3 posts. Has it installed any files for Office? Click search, include hidden and system files, look for Office. Posted 29 May - PM. Thankyou for your reply Items in blue which are underlined are clickable to give more information about the process Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this. This will take an hour or so before it gets to the desktop. The process ends in task manager. No idea what's going on here.

Help would be great! Last edited by vgamkire ; 22 Apr, am. So I still haven't been able to figure this one out. The issue has evolved yet again to display this error message after the connecting Steam account box comes up: "the exception unknown software exception 0x occurred in the application at location 0x3f01edee" I have made no changes to my computer recently.

Also I don't know why these errors are changing when all I have done is uninstall and reinstall. After messing with this for over 3 hours I'm at a total loss as to what I should do.

I'm doing a check disk while waiting for some kind of support. If it still doesn't work I will try doing a disk Defrag mentioned. Any suggestions would be great! Per page: 15 30 Sincerely, DM. Reply to quoted posts Clear.

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